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Internal Investigator

Apply now Job no: 493817
Employment type: Full Time Permanent
Location: Newcastle, Maitland & Hunter, Sydney
Categories: Quality Assurance & Safeguarding

  • Internal Investigator positions - permanent, full-time
  • Location: Newcastle or Sydney NSW

The role

Our Safeguarding Team are on the lookout for two experienced Investigators to conduct a wide range of sensitive internal investigations across our Child & Family and Disability service programs. You will be joining a team of true collaborators who support each other in leading sometimes demanding investigations.

This is a challenging but rewarding role where your ability to research and analyse allegations, identify casual issues and provide practical recommendations, can have a positive impact on improving the processes, practice and quality of service provision.

These positions can be based in either our Newcastle or Sydney offices and is offered as a permanent full-time position. We are a national organisation so occasional planned and unplanned travel to service locations across Australia may be required.  For more information about this role and to view the Selection Criteria, please click Role Statement


About you

As an Investigator at Lifestyle Solutions you will have the opportunity to make a real and tangible difference in the lives of others. It’s a challenging role that requires an emotionally mature and resilient individual with previous experience dealing with highly sensitive and confidential information.

You will need to demonstrate that you’re self-motivated, driven towards achieving outcomes and able to work autonomously; taking ownership of your portfolio of investigations. Highly developed interpersonal, communication and relationship building skills will be essential to your success in this role as you seamlessly and professionally transition between interviewing children, to presenting to and addressing issues with senior stakeholders and reporting outcomes to external regulators. 

Ideally you will hold relevant qualifications in investigative practices and a proven track record in the successful use of investigation techniques, including cognitive interviewing. Your knowledge of reportable conduct legislation and mandatory reporting will be highly valued.  

Experience conducting investigations in a community services setting would be advantageous but is not essential, and we encourage Investigators from all backgrounds and industries to apply.

You must have a current Working with Children’s Check and National Police check (or be prepared to obtain same).  You must have a current driver’s licence.


About Us

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.


Join Us - Next step

All applications must be lodged online. 

For all enquiries regarding this position, please contact Emily Kemp: Talent Acquisition Partner on 0447 887 094 or

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to diversity and inclusion in our organisation. We welcome diversity in all its forms; applications from under-represented communities and groups are strongly encouraged. We can provide adjustments to the recruitment process if required; please contact the Talent Team on 02 4014 7800 to discuss how we can help.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

Click to download the Role Statement

Advertised: AUS Eastern Daylight Time
Applications close:

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